SINCE 1981

Because some strains of algae are more resistant than others, please allow us a reasonable period of time to completely eradicate it. The more resistant black algae will turn grey as it starts to die and will eventually disappear. Keeping your pool clean and brushing the black algae with a stainless steel brush will aid in the treatment of algae.

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If your pool has an algae problem, several factors can be the cause including: excessive debris in the pool, not enough filtration time (see the filtration section), a dirty filter, poor water circulation, or excessive levels of TDS (total dissolved solids) or phosphates. Please call our office for assistance with additional testing and evaluation so we may determine the cause of the algae. Be aware that some strains of algae are more resistant to chemical treatment and may require a longer period of time to eradicate. Some customers have tried to help by purchasing and adding their own chemicals to the pool without advising us. Doing this can cause additional problems in treating the algae. Please DO NOT add any chemicals or algaecide to your pool.

Please note: Proper filtration, as well as chemistry, is necessary to keep your pool sparkling clear and algae free.

We have an annual conditioning fee, which includes all the chemicals necessary for the proper conditioning of your pool. Conditioning is necessary throughout the year. The bulk of conditioning is done in March and April. The purpose of this chemical is to prevent ultraviolet light from depleting the chlorine. Without conditioner, you can lose up to 70% of the chlorine per hour on a sunny day. 

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Once added, conditioner is lost if the water is removed from the pool by back-flushing, splash out, or leaks in the pool or equipment. Additional conditioner is added throughout the year as necessary. 

We apply only the finest chemicals to your swimming pool water in order to balance and maintain your pool chemistry for the ultimate in algae, bacteria, and virus-free water. Studies conducted by university students concluded that pools serviced by professional pool service technicians provided a much more sanitary swimming environment than pools maintained by the pool owners.

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​We perform the testing and add all the necessary chemicals. With proper filtration, your pool will provide a safe swimming environment for your family and guests. FOR THE SAFETY OF YOUR FAMILY, WE DO NOT STORE ANY CHEMICALS AT YOUR HOME

The swimming pool industry is fully aware that all colored plaster pools become mottled and blotched sooner or later.  Quite often a light colored ring will appear around the main drain or the plaster will appear uneven in color. This condition is typical of all colored plasters and is simply the nature of these surfaces.

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There is nothing that can be done from a service point of view to prevent or cure the blotching, streaking, or mottling that will occur.  Blotching may be gradual or appear seemingly overnight, even after the pool is several years old.  All pool builders or plaster companies require their customers to acknowledge that blotching is a normal occurrence in colored plaster pools.

Pool covers should be pulled off on service days. We recommend that they remain off for at least three hours after service. For the most effective water chemistry, it is suggested that the cover remains off at least 50% of the time. Pools that are covered for long periods do not react in a normal manner, testing may be inaccurate, water chemistry will be hard to maintain, and severe eye irritation may be the result.

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POOL CLEANERS

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If your pool cleaner is not working, here are some tips that may help find a solution to the problem:

1. Make sure the pump is primed and running properly

2. Clear the pump basket and/or leaf canister of debris

3. Check for objects or materials clogging the bottom of the cleaner

4. Remove any of the large debris from the bottom of the pool with a net

5. Make sure the hose is attached and the cleaner has the proper suction

6. Determine when the last time the filter was cleaned

If all of these items check out, you may need to call our office for assistance.

Pool covers should be pulled off on service days. We recommend that they remain off for at least three hours after service. For the most effective water chemistry, it is suggested that the cover remains off at least 50% of the time. Pools that are covered for long periods do not react in a normal manner, testing may be inaccurate, water chemistry will be hard to maintain, and severe eye irritation may be the result.

Pool covers should be pulled off on service days. We recommend that they remain off for at least three hours after service. For the most effective water chemistry, it is suggested that the cover remains off at least 50% of the time. Pools that are covered for long periods do not react in a normal manner, testing may be inaccurate, water chemistry will be hard to maintain, and severe eye irritation may be the result.

Pool covers should be pulled off on service days. We recommend that they remain off for at least three hours after service. For the most effective water chemistry, it is suggested that the cover remains off at least 50% of the time. Pools that are covered for long periods do not react in a normal manner, testing may be inaccurate, water chemistry will be hard to maintain, and severe eye irritation may be the result.